Policies

Shipping and returns

Where orders ship from

Orders ship from Maineville, Ohio.

Rates

Shipping inside the United States is a flat $6.60. That amount is not included in the product price. Set the same flat rate on each Stripe Payment Link so checkout matches this page.

Returns

Returns and exchanges accepted within 14 days.

Processing time

Draft: say how many days a typical in-stock piece takes to print and pack, and that custom work gets its own timeline in the quote. Delete this sentence when you do.

Outside the United States

Draft: international shipping is not set. Do not promise mail outside the United States until you decide which countries you will send to, and what that costs.

Pickup

Draft: local pickup in Maineville, Ohio is not confirmed. If handoff is an option, say how someone arranges it. If it is not an option, delete this section.

Damage in transit

Draft: say how someone should photograph a broken arrival and how quickly you want to hear about it. Say whether you replace the piece or refund it.